Does your organization have a culture of "Expectation or Exception"?
Let me explain:
1. High Expectation Culture:
Whether it is Goals, Project Deadlines, simple Day to Day office duties, etc... do you expect employees and peers to perform at a high level?
When we set a high level and high expectation culture the following can happen:
A. Professionalism Increases
B. Productivity soars as goals are met
C. All - in attitude surfaces and becomes contagious.
2. Exception to the Rule Culture:
This will not only damage your organization & create:
A. A lack of professionalism and even a lazy culture
B. A culture that will never reach it's fullest potential
C. An atmosphere that will not attract high level clients
Warning: Having a high level expectation culture does not have to mean it's a cut-throat, no grace, no mercy, culture. Even when expecting high level performance you can do so without creating fear in your employees.
And, one more thing...this culture starts with you. Everything rises and falls on leadership!